XFINITY TV On Demand Error Codes

XFINITY TV On Demand Error Codes

Please see the list below of the most common XFINITY (TV) On Demand error codes and troubleshooting steps you can try.

XFINITY TV On Demand Error Codes

Error Code Error Message and Troubleshooting Steps

CL-13

CL-0x000d

CL-0x0011

CMOD-4

CMOD-8

CMOD-54001

CMOD-54002

CMOD-0x0004

CMOD-0x0008

CMOD-0xD2F1

CMOD-0xD2F2

ERR-6

SRM-20

SRM-24

SRM-0017

SRM-8012

SRM-8017

SRM-9001

SRM-0x0020

SRM-0x000c

SRM-0x8012

SRM-0x9001

We’re sorry, but we are experiencing an issue at the moment. Please try your selection again in a few minutes or try a different one. For more information and further assistance, please visit xfinity.com/help. Error code (****)

Please try the troubleshooting steps above to resolve the issue.

Error Code Error Message and Troubleshooting Steps

CMOD-0x0007

ERR-7

SRM-8

SRM-65532

SRM-0x0008

SRM0xfffc

VM-255

VM-0x00ff

We’re sorry you are having difficulty with this selection. Please try again. If the problem continues, please unplug your box for one minute and plug it back in. Visit xfinity.com/help for more information and further assistance.  Error code (****)

Please try the troubleshooting steps above to resolve the issue.

Error Code Error Message and Troubleshooting Steps

ERR-36895

ERR-36896

SRM-0x901F

SRM-0x9020

A subscription for this channel is required to view this program. For ordering information, please call 1-800-XFINITY or visit xfinity.com/help. We apologize for any inconvenience. Error code (****)
Error Code Error Message and Troubleshooting Steps

CL-7

CL-0x0007

ERR-0

We’re sorry you are having difficulty with this selection. Please try again. If the problem continues, please unplug your box for one minute and plug it back in. Visit xfinity.com/help for more information and further assistance.  Error code (****)

Please try the troubleshooting steps above to resolve the issue.

Error Code Error Message and Troubleshooting Steps

CL-14

CL-0x000e

SRM-8001

SRM-0x8001

We’re sorry you are having difficulty. Please retry your selection. You may also try tightening your cable connections. If the problem persists, please unplug your box for one minute. Visit xfinity.com/help for further assistance. Error code (****)

Please try the troubleshooting steps above to resolve the issue.


XFINITY TV On Demand Error Codes